© 2019 by Osetra Wellness Massage Therapy Center

 

POLICIES

Reservations: 650-204-7905
All services require a Visa, MasterCard, Discover, or American Express credit card to reserve your appointment.

 

Cancellations: 650-204-7905
At Osetra Wellness, we have reserved your appointment especially for you. We would appreciate your understanding and cooperation with regard to cancellation. If you have scheduled 1 or 2 hours of appointment time and find that you must cancel, please do so at least 24 hours prior to your scheduled time.

 

VISA, MasterCard account numbers will be taken for all appointments. If appointments are not cancelled within the designated time, your account will be charged 50% of the cost of the reserved services. If the reserved time can be filled, no charges will be made.

 

HSA/FSA Payment Method

We accept HSA and FSA for payment. Please check with your provider if you qualify, as most require a doctor's note to qualify as an eligible expense.

 

SpaFinder, Spa Wish, Spa Week Gift Certificates

We accept SpaFinder, Spa Wish, and Spa Week gift certificates.

*First-time client discount is not valid if using SpaFinder, Spa Wish, or Spa Week gift certificates.*

 

Jewelry
Please leave valuables at home. Sorry, we cannot be responsible for them.

 

Health
Please let the therapist know if you are pregnant, have had any recent surgery or product allergies.

 

Discount Limits
Discounts are not valid with promotional gift certificates or regular certificates. Only one discount may be used per session. Osetra Wellness specials have already been discounted.